xe661 Privacy Policy

1. Introduction

xe661 ("we", "us", or "the platform") is a trusted online gaming service provider in Bangladesh. We place the highest importance on our users' privacy and are committed to ensuring the security of their personal information.

This privacy policy explains the purposes for which we collect your personal information, how we use it, and how we keep it secure. By using the xe661 website, you are considered to have given your consent to this policy. Please read this policy carefully.

This policy applies only to the xe661 website and services. We are not responsible for third-party websites or services.

2. What Types of Information We Collect

xe661 collects the types of information listed below in order to operate its services properly and provide users with the best experience:

2.1 Information Provided Directly

When you register on our platform or use our services, you may provide the following information directly:

• Full name and date of birth
• Email address and contact details
• National ID number or passport number (for identity verification)
• Financial transaction information (bKash, Nagad, Rocket, or bank account details)
• Account password and security information

2.2 Automatically Collected Information

When you use our website, we automatically collect certain technical information:

• IP address and device type
• Browser type and operating system
• Time and nature of site access and usage
• Data obtained from cookies and web beacons
• Gaming activity and transaction history

2.3 Information Received from Third Parties

In some cases we may also collect information from trusted third parties for the purpose of identity verification or fraud prevention.

3. Purpose of Using Information

xe661 uses collected information only for legitimate and specific purposes. We use your information for the reasons listed below:

1. Creating and managing accounts and verifying your identity
2. Processing financial transactions and confirming deposits and withdrawals
3. Ensuring platform security and preventing fraud
4. Meeting legal obligations and ensuring responsible gaming
5. Providing customer service and responding to support requests
6. Improving services and measuring user experience
7. Diagnosing and resolving technical issues
8. Sending relevant promotional information subject to your consent

We will never sell your personal information to advertisers or unrelated third parties.

4. Information Sharing and Disclosure

xe661 does not generally share your personal information with third parties. However, information may be shared to a limited extent in the following circumstances:

4.1 Service Providers

Necessary information is shared with trusted third-party providers for payment processing (such as bKash, Nagad, Rocket, bank transfers), identity verification, and technical infrastructure management. These parties process information only in accordance with our instructions and are bound by confidentiality agreements.

4.2 Legal Obligations

If disclosure of information is required due to a legal obligation, court order, or government directive, we may disclose information in compliance with the law.

4.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new party. We will notify you before such a change occurs.

5. Data Security Measures

xe661 adopts industry-standard security measures to keep your information secure. Our security framework includes:

• SSL Encryption: All our data transmissions are secured with 256-bit SSL encryption, which protects your information from unauthorized access.
• Secure Servers: Our servers are operated in accordance with international security standards and undergo regular security audits.
• Access Controls: Only authorized personnel can access your information, and every access is logged.
• Password Hashing: Your password is never stored directly — we use industry-standard hashing algorithms.
• Two-Factor Authentication: Where possible, two-factor authentication is provided for account security.
• Regular Security Reviews: Our systems are kept up to date through regular security testing and updates.

However, no transmission of information over the internet is completely risk-free. Therefore, while we make every effort to ensure security, we cannot guarantee complete security.

6. Cookie Policy

The xe661 website uses cookies. Cookies are small text files stored in your browser that help us remember your preferences.

6.1 Types of Cookies

• Essential Cookies: These cookies are essential for the core functioning of the site. Without them the site will not work properly.
• Functional Cookies: These cookies help remember your preferences (such as language selection).
• Analytical Cookies: These cookies are used to analyze website usage and improve services.
• Security Cookies: These cookies are used to detect and prevent fraud.

You can control cookies by going to your browser settings. However, disabling some cookies may cause certain features of the site to not work properly.

7. Data Retention Period

xe661 retains your personal information only for as long as necessary. The data retention policy is described below:

• Active Account Data: All information is retained for as long as your account remains active.
• After Account Closure: Some information may be retained for a specified period after account closure to meet legal and regulatory obligations.
• Transaction Data: Records of financial transactions are retained for an extended period for legal reasons.
• Technical Logs: System logs and security-related information are retained for a limited period.

8. Your Rights

As a user of xe661, you have the following rights over your personal information:

8.1 Right of Access to Information

You may contact us at any time to find out what information we hold about you. We will respond to your request within a reasonable time.

8.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Delete Information

In certain circumstances you may request deletion of your personal information. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Object to Processing

You may object at any time to the use of your information for marketing purposes. We will then stop marketing communications.

8.5 Right to Close Account

You may request closure of your xe661 account at any time. To do so, please contact our support team.

To exercise any of your rights, contact us via live chat or write to the email address below.

9. Privacy of Minors

xe661 provides services only to those aged 21 or over. We do not knowingly collect personal information from minors.

If we become aware that a minor is using our services, we will immediately close that account and delete the associated information. If you suspect that a minor is using xe661, please notify us immediately.

10. International Data Transfers

Our servers and data processing operations may be located in various countries. If your information is transferred outside Bangladesh, we ensure that adequate international data protection measures are in place in that country and that information is being transferred securely.

For international data transfers we use recognized agreements and protection frameworks that ensure adequate protection of your information.

11. Policy Changes

This privacy policy may be updated from time to time. If there is a significant change to the policy, we will notify you via a notice on the website.

If you continue using xe661 services after a revised policy is published, you will be considered to have automatically consented to the revised policy. We therefore recommend checking this page regularly.

The "Last Updated" date at the top of this page always indicates the date of the most recent change.

12. Contact

If you have any questions, comments, or requests regarding your information in relation to this privacy policy, please contact us through the following: